How Mimic Data Uses Information
Mimic Data is committed to providing a high-performance, secure, easy-to-use online backup service. Data collected is used exclusively with the goal of providing and improving this service.
- No Spam. Mimic Data will not sell, rent, trade or give away your email address or other contact information to any other organization.
- No Spyware/Adware/Malware. Mimic Data software is designed to backup your files online and contains no spyware or other unwanted applications.
- No Third Party Advertising. Mimic Data does not intend to advertise for other organizations through its website or email communications.
- Your Data is Protected. Mimic Data encrypts all data on your system and then sends it to Mimic Data over an encrypted connection to ensure your data is secure unless you choose otherwise.
Website Cookies and Logs
When you visit www.mimicdata.com and other Mimic Data websites, our servers automatically collect certain information such as your IP address, browser type, page requested, cookies, etc. This information is used to provide a custom experience, keep your session active, or improve the service.
Information You Provide
You may provide information such as your name, email address, or other requested information to purchase or use the service. You may also provide us information when you email or call us, or through feedback and other forms on the website.
BackSync Backup compresses, encrypts and transfers your files to Mimic Data servers by default. Certain information will be available to Mimic Data such as type of operating system, backup sizes, transfer speed and status reports to enable Mimic Data to provide the service or help support you.
Sharing and Disclosures
Mimic Data may use third party service providers (e.g. hosting providers) as necessary to provide you the service. We may share certain aggregated non-personal information (such as total volume of data Mimic Data stores) with third parties.
Mimic Data may disclose personal data to third parties, with or without notice, (a) where required by law, (b) to protect and defend the rights of Mimic Data, (c) or to enforce the Mimic Data Terms of Service.
Mimic Data is committed to the security of your data and has put in place industry standard physical and electronic enforcement mechanisms. By default Mimic Data BackSync Backup automatically encrypt your data before transmission and send the encrypted data using industry-standard Secure Socket Layer (SSL) encryption. Your data is stored in a secure location with access controls for authorized employees only.
Your Username, Password or encryption keys should never be shared with anyone unless you intend to do collaborative work with others who need read/write access to your files. When we receive certain types of sensitive information such as financial information, we redirect visitors to the secure portion of our site using industry standard SSL. This site has security measures in place to protect the loss, misuse and alteration of the information under our control. The user data is password protected.
From time to time, Mimic Data will communicate with you via email to inform you of service-related information such as confirmation of a password change, expiration of a credit card, notification of a service issue, or availability of a new product or feature from Mimic Data. We will not contact you excessively or to promote other third party products. In addition to email, we may contact you via phone for, support reasons only, if you provide us your phone number.
Updating or Removing Information
Users may update or remove their information by signing contacting Mimic Data support. If you cancel your account, some of your data may still be retained in our archives or backups.
Security and HIPAA compliance
Mimic Data assists Health care providers to be HIPAA compliant. Please refer to www.mimicdata.com/compliance
Mimic Data is committed to protecting your privacy. If you have a privacy complaint, please contact us directly first to attempt to resolve any issue.